If you didn’t create a shop account at the time of purchase, you will need to set up a shop account using the email address you purchased with (this is separate from your incentaHEALTH membership account). On the manage subscription page you will be able to view payments, see your upcoming renewal dates and update credit card information.

You can also contact a Health Coach for subscription management assistance by clicking the chat button in the bottom right corner of the website, emailing [email protected] or calling us at 800-694-0352.